Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), Best Credit Cards for Saving and Investing Rewards, Blue Cash Preferred Card from American Express, Best Auto Insurance Companies and Ones To Avoid, Best and Worst Homeowners Insurance Companies, Best Renters Insurance Companies and Ones To Avoid, Renters Insurance: Things to Know Before You Buy, Things to Know Before You Cancel Your Streaming TV Subscription, How To Find the Best Deal on Cheap Internet Service in 4 Steps, Free Advice: Clarks Consumer Action Center, Ask Clark: Submit a Question for the Show, Team Clark spent hours reviewing the market for credit card sign-up bonuses and evaluated them according to theguidelines for usage set by money expert Clark Howard. She is confident once customers get the knack of it, they will love the new change for what it offers. I didnt have my store receipt, so couldntdocument our points with visual proof. If you have a fuel points membership from another Kroger family brand, call their respective helpline. In fact, loyalty account fraud is on the rise, but not for the reasons you might think. A recent report out of Akamai a cybersecurity company in the loyalty space shows there were over 100 billion credential stuffing attacks between July 2018 and June 2020. Researchers said from credit accounts and other membership cards, there's $140 billion in loyalty points just sitting in our accounts for criminals to target. Ragan told me that the two biggest ways to prevent your loyalty accounts are using a password manager and enabling two-factor authentication. Sign-up for the TPG daily newsletter to get points and miles coverage like this delivered to your inbox. You can use your Fuel Points nation-wide at participating redemption locations, so you don't have to worry about staying local in order to claim your discount. The kroger employee discount is for EMPLOYEES (or their immediate family) hence the term "employee discount". Chase Sapphire Preferred Card - 80K. For example, your password manager will offer to fill in your Delta username and password when you go to Delta.com. "It's more important to shop Kroger around sales," Demer says. Wait on hold. "Just get on their sale cycle and follow it.". Improve earnings, maximize rewards and track progress toward dream trips. the tall man aboriginal spirit; metadata api request failed: component conversion failed: file_ended; caleb foote sandlot Make a call and save some points and money today! Hmmmm. No points, which means you simply default to a 3 cent discount. My Kroger owned store is Bakers Supermarket. Other times they'll cash them out if possible. Given today is near the end of the month and I hadnt seen any official update from Kroger, I decided to give them a call. You're sent this password in real-time via text message or a third-party app like Google Authenticator. The transactions can be looked up of what happened, what store, what cashier, method of payment. Consumer experts said the number one thing you can do is have a unique password. I cannot wait for those who have been sharing their numbers to lose their jobs. Right now earn 80K Ultimate Rewards after $4K spend in the first 3 months. I accidentaly scanned acard from another store(not Kroger Co.)that has "loyalty" cards and still got discount. So, it goes both ways. Give Light and the People Will Find Their Own Way, PODCAST: High School Insider with Mike Dyer. As a matter of fact, I worked for Kroger for almost 20 years. Because of this, the report says, "the risk is assumed entirely by the person taking the trip. Save my name, email, and website in this browser for the next time I comment. Again, the pump only gave me 55 cents + 10 cents = 65 cents. These won't appear on other URLs, which is important in a phishing attack. You can order all your groceries ahead of time through the Kroger app or website, select a pick-up slot, and a Kroger employee will meet your car in the parking lot and load your groceries. 100 points equals 10 cents off per gallon*, 200 points equals 20 cents off per gallon, 300 points equals 30 cents off per gallon, And so on up to a $1 off per gallon max possible savings. pigella miraculous ladybug power. Rightful owner of that id number may not get their fuel points, or extra ones, could lose some coupons or credits they have coming. And it's a big deal, because saving money on gasoline is more important than ever these days with pump prices hovering right around $4 a gallon. According to the companys website, Kroger started selling gas across its supermarket brands in 1998. Copyright document.write(new Date().getFullYear()) Miles to Memories All Rights Reserved. The grocery store's fuel program allows customers with Kroger Plus cards to receive up to $1 off per gallon on fuel purchases at Kroger and 10 cents off per gallon at participating Shell. I know of several careless employees in the past that recieved reprimands or warnings, had to use their card instead of the phone number. When they enter their phone number and it rings up a card, the whole number (minus that last digit) does show up on the keyboard screen. But even if you don't like to coupon or do a lot of advanced planning, the Plus card is worth it. MPD looking for person of interest of identity theft case at bank on Germantown Parkway, MPD searching for person of interest of identity theft case at bank on Germantown Parkway, Spirit Airlines adds daily nonstop flight between Memphis and Los Angeles, Tupelo, Mississippi, tire plant to restart after tornado damage, Memphis area seeing an increase in days with the possibility of tornadoes, study finds, How inflation is weighing heavy on a Memphis woman, Stocks claw back from edge of first bear market since 2020, Looking to sell your car? var js, fjs = d.getElementsByTagName(s)[0]; Carolyn Johnson told police she used her own account number to override customer accounts and steal their rewards while working as a cashier at a Kroger located at 7580 Beechmont Avenue, police said. Here, I'll give you a look at why fraud is up, how hackers are taking over accounts and discuss what they do with your data. Increased Offer! "We've identified that this was an isolated incident involving one associate," Kroger said in a statement to KPRC. PBS said they could do nothing, so I went to the service counter, as z pick n Save, and was told, that the station I went to isnt part of.the program, even though we used our gas point there, in June and July for a $1.00 off a gallon, each time! The Kroger Co. Family of Stores Loyalty Program helps you SAVE on fuel every time you shop! Opinions, reviews, analyses & recommendations are the authors alone, and have not been reviewed, endorsed or approved by any of these entities. Related: 1Password adds Travel Mode to keep accounts private while traveling. Half of Britons think Tories will lose seats in local elections - poll; Rishi Sunak to face first electoral test on Thursday; Nurses are on strike today - here's what you need to know ", Sometimes hackers use a mixture of stolen credit cards and loyalty accounts to make these bookings. Whenever you shop and use your Shopper's Card, you'll earn 1 Fuel Point for every $1 you spend. We gothink gas there, Thursday, 08/31, and were told we didnt have enough points. The details vary, but many times it's set up as a "Buy 5, Save $5" sale. Some wondering if they lost their recent Fuel Points. These attacks are when a hacker uses stolen passwords to gain access to other accounts owned by the same person. How do you keep track of your points and miles? Instead of simply telling you that "you qualify for a 30 cent discount" ( or 50 cents, or up to $1 off), the pump screen now gives you 3 options. Once connected, the CSR accidentally disconnected me! They think they are doing you a favor giving you that card but it is just a way to spy on employees!!! Members weren't traveling, so they wouldn't have a huge incentive for these members to check their account balances. As discussed, there were over 100 billion attacks during this time frame, with 63 billion being in the retail, travel and hospitality space. But shopping experts say there is one that shoppers shouldn't miss: Mega sales (also called "Cart Busters" or "Mix & Match" at some locations). Yes the employee can get fired. But until now it is leaving some users stumped and frustrated. I think you would have to be pretty stupid to think that it's ok to abuse this system for a benefit you haven't earned. I was able to do this via Twitter in a PM. 2023 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. As it turns out, a lot stuck. Hackers can buy password lists on the darknet. Tracy Ormond told us on Facebook "I saw a bizarre screen. Through the service, the first three pickups are free. If you cancel, you can continue to use Boost benefits until your membership is cancelled. I stumbled on this forum while trolling search engines for employee numbers that I am going to turn in to the Loyalty card offices as soon as I return to work tomorrow. We'll run a soft credit check to find special offers, but it wont affect your credit score. Reminder, not all stations offer all grades of gas. Subscribe to CNBC Make It on YouTube! The reason why loyalty fraud is on the rise this year is actually pretty simple. Kroger, like most traditional grocery stores, has a lot of sales. [] 6/28: Kroger is extending points again, you need to call in this time. The best route is to protect yourself. Related: 5 ways to avoid getting hacked when charging your phone at the airport. Unfortunately, wherever you have a stored value, there are fraudsters who are trying to get their hands on it," he said. Miles to Memories and CardRatings may receive a commission from card issuers. You can definitely shop without a Plus card, but the digital membership and coupons are pretty convenient. MtM details the process []. We had 1200 Kroger fuel points, so I punched in 40 cents, so with the Mastercard 55 cents & 40 cents worth of redeemed points, I should be getting a 95 cent discount. Kroger offers Bonus Fuel Points several times throughout the year. Chase Sapphire Preferred Card is one of the most popular travel cards around. Related: How do you keep track of your points and miles? *$35 order minimum. They can then go find out who the card is registered to all in the matter of minutes. Instead of. It all starts with scanning your Shoppers Card at the pump at either a Kroger Fuel Center, an affiliated supermarkets fuel center or a participating Shell gas station. They will hold promotions such as: 2x fuel points when you buy groceries This usually happens in the summer months and utilizes a Kroger Digital Coupon or one that can be scanned from the Kroger ad 4x fuel points when you buy gift cards js.className = n; Wherever one of the following stores has a fuel center, you can use your fuel points: Meanwhile, stay up to date with Krogers latest grocery retail acquisitions here. 6 points per dollar on eligible purchases at hotels participating in the Marriott Bonvoy program 4 points per dollar at restaurants worldwide, U.S. gas stations, wireless telephone services purchased directly from U.S. service providers and U.S. shipping 2 points per dollar on all other eligible purchases There was a cashier that was fired for using her card for customers that forgot their card or alternate id number. Likewise, you should perform regular loyalty account audits and only give loyalty programs a minimal amount of your personal information. You also have no way of knowing what loyalty card # the person has when they swipe their loyalty card because (again) that info DOES NOT SHOW UP ON YOUR SCREEN, only the last 4 digits show on the screen, the same info that prints on the receipt. Related: How I learned that my credit card number was stolen. Kroger ranked among the most expensive of three of the four bouquet options the Kitchn evaluated, including a dozen roses. "The postings on this site are my own and don't necessarily represent the positions, strategies or opinions of The Kroger Co. family of stores.". Kroger spokeswoman Jenifer Moore tells WCPO 9 that the grocer has changed the greeting customers get at the pump when they scan their Kroger Plus card, or enter their phone number. This created the perfect time for hackers to access these accounts without getting caught. Your email address will not be published. I managed to get the 500 back for April, but don't understand what happened. It is our responsibility as an employee to keep track of our cards. 350. I make a personal effort to record every number I see getting an employee discount and reporting them to our regional headquarters in Atlanta. Follow John on Instagram @johnmataresemoney, For more consumer news and money saving advice, go to www.dontwasteyourmoney.com. Send it directly to us: Email us: local12@local12.comCall the Newsroom: 513.579.1212WKRC is an OH based station and a CBS Television affiliate owned and operated by Sinclair Broadcast Group, Inc. Sinclair Broadcast Group, Inc. is one of the largest and most diversified television broadcasting companies in the country today.#WKRC #LOCAL12 #cincinnati Ok I'm not a "young" employee. Each time you use your Kroger Plus Card, you receive rewards points from Kroger that can be put toward discounts on items that are sold during promotions throughout the year. Cybercrime is on the rise and not only are your points at risk but your identity is too. Call before the end of the month otherwise, your expiring fuel points will disappear! If they ask, say she stays with you. You may have heard of popular password management tools like 1Password and LastPass. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Akamai's report notes that "retail and loyalty profiles contain a wealth of personal information," like addresses, credit card numbers, and other sensitive things about your life. Each month is a separate accumulation period. Not necessarily true. Bottom line. There are monitors in place to watch for fraudulent use of the card. But you can use both digital and paper coupons when you go to pay for your groceries with Kroger pickup, so "you can save money from the parking lot," Demer says. Call Kroger at (800) 576-4377. Its becoming a more common problem lately. Johnson told police she used $1 off per gallon during fill-ups three times last week, police said. Especially since there are fuel centers . I would love to help her save where she can, do you think they would have an issue? Prescriptions: Earn 25 Fuel Points for non-federally funded Prescriptions and 1 Fuel Point for every $1 of your out-of-pocket costs for federally funded Prescriptions. Can you say "Hallelujah". So far this year, the site reports freebies have included things like Butterfinger candy bars, Sweetarts Chewy Cherry Punch Rope, Simple Truth ready-to-drink coffee and a Neuro drink. The Kroger Fuel Points issue has been resolved, the company says: https://bit.ly/3voZTTc_______________Stay up to date with our social media:WKRC on Facebook: https://www.facebook.com/WKRCTV/WKRC on Twitter: https://twitter.com/Local12Subscribe to WKRC on YouTube: https://www.youtube.com/channel/UC673WfesrYoCgG9VsekGlEQ/?sub_confirmation=1Daily News Digest: https://www.youtube.com/playlist?list=PL9noZpJWvOtwqRpJ0wx2a8G5Ox0rP36ZTFor more information, visit https://www.local12.com/Have a news tip? "Nobody's grocery pickup program is better than Kroger," Demer adds. Phone number is in the app Account section. Kroger spends a lot of money with vendors, food companies, to track usage and buying habits of card holders. Take a look at TPG's complete guide to protecting yourself against loyalty data breaches for more tips. Not to get the employee discount, just to get the regular discount. Moore says the change was designed to prevent customers from losing the previous months points, which frequently would happen when you have more points this month than last month. I pumped like $1.00, just to have a ticket for proof. An automated system will continue to attempt to help you. Earn fuel points in the current month and redeem them through each month. Unlike other types of fraud, these points are not as often closely monitored as other purchases. They don't need to know by different. Ensure to have your Kroger membership number available for the representative. You'll be prompted to sign in using a fake form. And while it can be a challenge to keep track of them all, it's definitely worth opting into a few of the biggest money-savers. Whenever you shop and use your Shopper's Card, you'll earn one (1) Fuel Point for every $1 you spend. Of these attacks, 63 billion were targeted at retail, travel and hospitality. Your California Privacy Rights/Privacy Policy. An employee bags a customer's purchases at a Kroger store in Peoria, Illinois. I made 2 online gift card purchases at giftcards.kroger.com during the February 4x Fuel Points promotion - Order #***** for $3000 on 02/10/2023, and Order #***** for $3000 on 02/11/2023. So, how did hackers actually get into these accounts? yes this is a 'sorry for your loss' card. Here's why that may be a good idea. So chances are, you've been to a Kroger at some point, especially if you have gone grocery shopping in the Midwest. Ok, first conclusion is that someone is using my points. Restrictions Apply. For every 100 points, you'll earn 10 cents off per gallon at Kroger Fuel Centers and participating Shell gas stations. This essentially allowed customers an extra month to use their March points through the end of May. While retailers like Kroger are always trying to stay ahead of the scammers, they cant help but try to make a quick buck from the money you spent. There's another added benefit too. Both Demer and Hise say that organic food prices at Kroger are a bit high. Fuel and purchases made at Kroger Company Family of Stores Fuel Centers do not earn Fuel Points. "It's a money-saver for moms who are busy and don't have time to go in, especially if you've got little ones," Hise says. Once youre signed up with your stores loyalty program, there are a few ways you actually earn fuel points: Other miscellaneous opportunities to earn points include making purchases through Kroger Ship and Fred Meyer Jewelers. Note: Fuel points earned in one month are good through the end of the next month. The old adage is true at Kroger: It pays to be a member. Use the tips outlined here to protect yourself against a growing threat. Example video title will go here for this video. The Kroger Co. Family of Stores Loyalty Program helps you SAVE on fuel every time you shop! See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. You also have no way of knowing what loyalty card # the person has when they swipe their loyalty card because (again) that info DOES NOT SHOW UP ON YOUR SCREEN, only the last 4 digits show on the screen, the same info that prints on the receipt. Plus, shoppers with the Kroger REWARDS World Mastercard receive an additional. At participating Shell locations, you can redeem 100 points for 10 off per gallon. But in states like California, where the average is $3.90, every penny counts. To be clear, stealing loyalty points is illegal. Kroger spokeswoman Jenifer Moore tells WCPO 9 that the grocer has changed the greeting customers get at the pump when they scan their Kroger Plus card, or enter their phone number. Chase Sapphire Preferred Card 80K Now Available. So if you refuel in Richmond and have 2,400 fuel points, you can redeem them for $2.40 off per gallon. I, and many other kroger employees like me, do not appreciate it and are now making every effort to see those who misuse this benefit terminated. YES THEY WILL FIRE AN EMPLOYEE FOR ANY LITTLE THING 20 PEOPLE JUST GOT SUSPENDED FROM A KROGER STORE OVER ONE TYPE OF COUPON!! Earn 40,000 Bonus Points with Homes & Villas by Marriott Bonvoy! Although it wasn't employee discount.Have heard of kids accidentaly scanning school library cards and getting Kroger discounts. Does anyone know if BP stations are no longer a part of the Kroget/Pick n Save fuel rewards. That said, Ragan said a determined criminal could get past these, but it's not common for simple account takeovers. "Their sales are going to beat Walmart every time.". Does the discount count at Jay C's too? The process is relatively smooth, but getting to a CSR can be bumpy. All this is trackable if anybody at kroger wishes to. For an explanation of our Advertising Policy, visit. Benjy focuses on the intersection of points, travel, and financial independence (FI). The image below shows all of the daily credential stuffing attacks performed between July 2018 and June 2020. CINCINNATI A change in the way Kroger distributes its much coveted Fuel Points is causing some confusion at the pump, the grocery chain says. Simply open the Kroger app right before checkout and see if you can take advantage of any deals. If you have $1 in Fuel Rewards, you can lower the price on the pump at a participating Shell station from $2.50 per gallon to $1.50 per gallon. 100 fuel points = 10 cents off per gallon for one fill-up at Kroger, 200 fuel points = 20 cents off per gallon for one fill-up at Kroger, 1,000 fuel points = $1cents off per gallon for one fill-up at Kroger. Accidents happen. Thank you. This month's points3. Mike from . Customers should be " lightly" discouraged from using other store cards that work. Before hanging up, check your Kroger app or online account to ensure the points have updated and been applied to the right month. "If you wait too long to decide what points to use," she explained, "it defaults to the no-points 3-cent discount. Related: Marriott has second massive data breach in 2 years; over 5 million guests compromised. In fact, there are even criminal travel agencies out there. Don't want to piss off the customer and get a complaint. Despite being in the middle of a global pandemic, hackers are still targeting travel loyalty accounts. Redeem your fuel points at Kroger Fuel Centers and participating Shell stations. Registering for the card is free, and it also gives you access to in-store savings in addition to the fuel savings at the pump well be discussing today. Plus, your own feed of TPG content. What Kroger changed that is confusing customers. First time I called for this I was told that I was only allowed to roll over 3 times per year. If you use Kroger Fuel points to save money on gas, you may have noticed in recent days it's hard to access all of your available points -- or maybe you even lost them when you tried to use them: https://bit.ly/3r8Ijls_______________Stay up to date with our social media:WKRC on Facebook: https://www.facebook.com/WKRCTV/WKRC on Twitter: https://twitter.com/Local12Subscribe to WKRC on YouTube: https://www.youtube.com/channel/UC673WfesrYoCgG9VsekGlEQ/?sub_confirmation=1Daily News Digest: https://www.youtube.com/playlist?list=PL9noZpJWvOtwqRpJ0wx2a8G5Ox0rP36ZTFor more information, visit https://www.local12.com/Have a news tip? The grocery store'sfuel program allows customers with Kroger Plus cardsto receive up to $1 off per gallon on fuel purchases at Kroger and 10 cents off per gallon at participating Shell stations, according to the store's website. I've seen it happen before more than once. Just keep it on the down low and don't state where she lives. This is done in the " loyalty " department , main regional office. There are no refunds for Boost fees paid. Not sure if this applies to everyone or not. You can redeem up to 1,000 fuel points in a single fill-up at Kroger Fuel Centers for a $1 off per gallon. And this makes sense. Make it a habit, you will get caught. We may receive compensation when you click on links to those products. Scan your receipt from the pump into Trunow and earn up to an additional 2% cash back. If someone wants that discount, go get a job at Kroger. An automated system will continue to attempt to help you. This information could allow hackers to take out loans in your name or otherwise act like you. In fact, the study shows examples of listings for Hilton Honors and Fuel Rewards points. In short, these let you generate random passwords for each of your accounts. If you don't work at kroger, you should not be getting the employee discount. Notify me of follow-up comments by email. Customers should be " lightly" discouraged from using other store cards that work. Say a friend of a friend of the employee. Use your fuel discount wisely. Staples Visa Gift Card Deal: No Fee + Earn 5X, Best National Parks, Using Xbox eGift Cards, Thrifty Traveler Discount, Southwest Hawaii-themed Aircraft. Marriott has second massive data breach in 2 years; over 5 million guests compromised, 5 ways to avoid getting hacked when charging your phone at the airport, You are most likely to be hacked in these U.S. airports, Your personal data was potentially exposed by a flaw in 140+ airlines software, Scammers took 309,000 of my Hilton points heres how to get them back, 1Password adds Travel Mode to keep accounts private while traveling, How I learned that my credit card number was stolen. For example, this week's Mix & Match sale for a Cincinnati-based Kroger includes Jif peanut butter, Keebler Town House or Club crackers, Land O'Frost premium turkey and black forest ham lunch meat and Dave's Killer organic breads. These may be from massive data leaks or successful brute force attacks. Consumer reporter John Matarese has been getting an earful about how Kroger has changed the way it let you use fuel points at the pump. To me, it's scary just how easy this is. Kroger's membership program offers shoppers digital coupons and personalized deals, as well as access to fuel rewards (more on that below). As discussed in the intro, hackers used credential stuffing to break into accounts. Rep had a bit of a difficultly, so she just gifted me 300 gas points which was more than in my April gas pot. That said, Kroger's meat quality and prices, both organic and traditional cuts, is worth a trip into the store. Related: Scammers took 309,000 of my Hilton points heres how to get them back. If you are ever questioned just say you type the number in wrong. They might not KNOW, but if they do find out, they will probably care. I have heard in the past that you can extend Kroger fuel points, but it was good to test it out myself. My mother lives in another state and is on SSI. In short, this means that if you use the same password for your Marriott Bonvoy and United MileagePlus accounts, a hacker can access both if they find the credential for either. (function (d, s, n) { Plus, shoppers with the Kroger REWARDS World Mastercard receive an additional 25 cents off per gallon for the first year. * Plus, you'll earn Fuel Points on gift cards, at our Pharmacy and Fred Meyer Jewelers, and even when you place an online order to ship. Responses are not provided or commissioned by the bank advertiser. Let this be a warning not to use the same password for all your accounts if you do, you're setting yourself up to be hacked. "Kroger is one of the best supermarkets to coupon at," Joanie Demer, co-founder of the Krazy Coupon Lady tells CNBC Make It. Right now the average cost of gas is $2.77 nationwide, according to AAA. I wish we could add a pass code to our kroger accounts to keep this b.s. ", Related: You are most likely to be hacked in these U.S. airports. The Kroger Co. Family of Stores helps you save on fuel every time you shop! 100 fuel points = 10 cents off per gallon for one fill-up at participating Shell stations. Then everything lives on the app, so you only need to bring your phone with you in order to save money when you shop. The discount is specifically for family members who live with you. Customers earn the fuel points through buying groceries at Kroger. "Multi-factor authentication single-handedly causes the most frustration to criminals that do credential stuffing attacks," says Ragan, "when they come across accounts that have multi-factor authentication, they walk away.". Saving money on gas atKroger and the many supermarkets it owns is easy. The Kroger Fuel Points issue has been resolved, the company says: https://bit.ly/3voZTTc_____Stay up to date with our social media:WKRC on Facebook. I have worked for Kroger a couple of years now and we just went thru a speal about not knowing who has your card and how many cards you have that are accessible. The Kroger Company as a whole I am sure discourages other people using employee's Plus Cards to receive a discount. Track bonus deadlines, fee dates & 5/24 status, Chase Sapphire Preferred Card 80K Now Available, How To Fill Up At Costco Without A Membership, Bed Bath & Beyond Going Out of Business, Use Coupons and Gift Cards Now, MGM Resorts Get Approval for $10 Billion Casino Project in Japan, Some Amazon Returns Will Start Costing You, Kroger Extending Fuel Points For An Extra Month - Doctor Of Credit, Chase Refreshes Amazon Cards with New Names, Benefits and Welcome Bonuses. So if someone gets your Marriott password and it's the same as your Hilton password, they then have access to both accounts. We are not suppose to do it but I'm not going to make a scene over it, either. You don't memorize s**t, you don't have a list of ph#'s to give corporate and you probably don't even work at Kroger. Don't use 1234567890 it's used. This post may contain affiliate links; please read our. I checked, when I got home, and was right! "Through our research, we've found that someone will lose fuel points off their card, and they'll call us, saying, 'Somebody's using my card!
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