Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital. She was discharged in March 2016 without adequate support, she claims. The hospital has capacity for 59 beds but at the time of the inspection in July could only admit 50 patients because of restrictions on its registration. The hospital has since said it plans to reopen as an adult unit. She said: Up and down the country, our most vulnerable children and young people are being failed by the system. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. the service is performing exceptionally well. Police are still investigating, so we are unable to reveal more details of what happened. When Julie Fullers 16- year-old daughter was admitted to hospital with anorexia in 2018, she felt a mixture of emotions. Bonnie describes how she and other girls were repeatedly force-fed with a nasogastric tube. The DHSC was approached, but would not comment specifically on sexual incident allegations. Huntercombe Hospital - Maidenhead provides specialist child and adolescent mental health inpatient service (CAMHS), including psychiatric intensive care for young people. %PDF-1.4 % When we spoke with Amber, her mother Nikki went upstairs. In May 2020, Bonnie was diagnosed with PTSD by a child psychologist, and in January 2021 the independent review found there were 172 incidences of the use of restraint for feeding her. Huntercombe Young People Ltd took over the site in March 2021, after the previous provider of the hospital was rated inadequate and was put under special measures. And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". A scandal-hit childrens mental health hospital will close months after an investigation by The Independent uncovered claims of poor care and systemic abuse. 0000107855 00000 n the service is performing exceptionally well. ", The previous owners of The Huntercombe Group, Elli Investments Group, told us: "We regret that these hospitals and specialist care services, which were owned and independently managed by The Huntercombe Group, failed to meet the expected standards for high-quality care. Did this woman die because her genitals were cut? She saidthere simply werent enough of them and they werent well trained. This is about childrens human right to be kept safe. huntercombe hospital Maidenhead to be shut down ! Download our brochure to learn more about the services we provide at Active Care Group. ", The CQC said: "Active Care Group is subject to close and ongoing monitoring. The BBC is not responsible for the content of external sites. 8 Department of Child and Adolescent Psychiatry, KU Leuven, Leuven, Belgium. Read about our approach to external linking. 0000011966 00000 n The Care Quality Commission (CQC) has rated Taplow Manor, which was formerly known as Huntercombe Hospital Maidenhead, as requires improvement following an inspection in June. The young people all said they were failed by the care they received from the group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. More than 50 former Huntercombe patients have spoken to Sky News as part of a joint investigation with The Independent. Health correspondent Rebecca Thomas reports, Find your bookmarks in your Independent Premium section, under my profile, Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. Inspectors found dried bloodstains on a wall in one ward, and were told patients were routinely self-harming by banging their heads against walls. Join thought-provoking conversations, follow other Independent readers and see their replies. Last year The Independent revealed that police were investigating the alleged rape of a child at Taplow Manor, involving two staff members. A spokesperson said: Taplow Manor is the largest unit of its type in the country, and the number of incidents reflects that. Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. In 2014 The Huntercombe Group was successfully sued by Natasha Beauchamp for failing to provide appropriate psychiatric treatment. Were committed to helping every person we support feel safe, happy and empowered, enabling them to live the best life possible. Julie felt staff didnt attempt to follow this guidance. Statistics show that 48 per cent of patients who made claims in the last quarter received psychological support after making an allegation. Note: this article is the subject of a complaint from the owners of Taplow Manor in respect of the number of sexual safety incidents reported. We are carrying out a review of quality at Taplow Manor. She was monosyllabic. Active Care Group, which runs the hospital, confirmed it would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its service untenable. Browser Support Requires improvement 0000108229 00000 n The regime was harsh and far behind best practice for treating eating disorders. All patients are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through . She explains how she was let down by Huntercombe Hospital in Maidenhead, Berkshire. . In 2020, the Care Quality Commission warned that sexual incidents are commonplace on mental health wards. The report of an inspection of the Maidenhead unit in November 2020 was published in February 2021. Lyra Williams was at two Huntercombe units - Watcombe Hall in Devon and Maidenhead - between 2013 and 2017. This story was updated with a response from Active Care Group about its Ivestsey Bank Hospital. She says the reason she didnt speak up was that staff repeatedly told her: Your mum hates you, youre just a massive burden. Taplow Manor hospital, in Maidenhead, was threatened with closure by the NHS safety watchdog, the Care Quality Commission, only last week if it failed to make improvements following a damning report. All residents are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through to GCSEs and A-Levels. A spokesperson for Active Care Group, which merged with the Huntercombe Group last Christmas Eve, confirmed a young patient tragically passed away at the John Radcliffe hospital on Monday, February 14 but did not provide further details. The regular inspections carried out by the CQC since then have raised serious questions over care. We're here to help people live the very best life possible. 0000000016 00000 n Huntercombe Hospital in Maidenhead has been placed in special measures by the CQC A mental health hospital where blood stains were found on a wall has been placed in special measures, the. "This closure is testament to the strength and tenacity of the children and their families who have suffered in these places.". Also speaking to Sky News, lawyer Mark McGhee, who represents several former patients in the units run by the Huntercombe Group, said he had been told of allegations of "violations of human rights and serious physical, emotional and in some cases potential sexual abuse over a period well in excess of 10 years. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports, searching for the history of care services. Following this inspection, we served the provider with a letter of intent under Section 31 of the Health and Social Care Act 2008, to warn them of possible urgent enforcement . "Since moving to another hospital, I realise that how I was treated at Huntercombe was incredibly wrong.". 169 0 obj <> endobj xref 0000068937 00000 n 0000001376 00000 n Overview; Departments and services; Facilities; Ratings and reviews; Leave a review; No reviews. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed since then and it is now rated as requiring improvement. Email rebecca.thomas@independent.co.uk. Pioneering Care 24/7 Support Award-Winning Service Child and adolescent mental health care services. Kate changes into 379 jacket from Alexa Chung's Barbour collection as she and Prince A royally BIG portrait! Jane's care was examined in a subsequent independent review shared with Sky News. Neither Leigh House hospital nor the Elysium Brighton clinic, where Bonnie was later a patient, pushed girls to eat in this way. Bonnie says she spent the first few days terrified and curled up in a ball on her bed. This means we have also aligned them with the five domains of the Care Quality Commission (CQC) inspection standards to ensure we provide the very best care possible to all our residents. the service is performing badly and we've taken enforcement action against the provider of the service. Danae's father, Dave Rackliff, told Sky News: "As a parent of a child who has suffered from the abuses of Huntercombe, now Active Care Group, the closure of Taplow Manor is a step in the right direction for mental health care in this country. They started struggling to fit it, [but] would carry on anyway; sort of punching the back of my nose. Taplow Manor provides specialist mental health services for children and young people aged 12 to 18. Ask about availability at one of our specialist facilities. we have taken enforcement action. 0000010172 00000 n That was incredibly traumatic for me, after everything Id been through I had flashbacks., FEMAIL has spoken to girls who were patients at Huntercombe Hospital and their families. They'd do it in communal areas. Good Danielle Middleton was an inpatient at Maidenhead at the same time, between 2014 and 2016. To imply otherwise is misleading, as reporting incidents is critical in terms of creating a no blame culture and making sure patient safety issues are addressed quickly.. Start your Independent Premium subscription today. Read about our approach to external linking. Mental health hospital facing teen mistreatment claims to shut after Sky News investigation, Taplow Manor is set to close by the end of May, Amber Rehman blames the care she received for the deterioration in her mental health condition, Amber has detailed a catalogue of failings in her care, Patients of mental health units tell their story. This site is part of Newsquest's audited local newspaper network. Reacting to news of the hospital closure, her mother Nikki Boughton-Smith told Sky News it was a "really amazing first step in recognising that there's been years of abuse, neglect and wrongdoing". We are committed to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families, and other professionals. ACG Holdco Limited1 Suffolk Way, Sevenoaks, Kent, TN13 1YLCompany Number 11157123,Registered in England and Wales. Want to bookmark your favourite articles and stories to read or reference later? 0000068194 00000 n Huntercombe Young People Ltd said it was rolling out an "urgent action" plan with a new management team. Words cannot express how much that means to me and my family. She wants to see accountability and believes that the more than 50 affected families are "just the tip of the iceberg". She describes returning to Huntercombe, where she worked on the psychiatric intensive ward, as a real full-circle moment. The patient claimed staff were "uneducated" in treating eating disorders, and would "argue" with her. A mental health hospital for young people must still make improvements in several areas, inspectors have said. 2 Academic Unit of Psychology, Developmental Brain-Behaviour Laboratory, University of Southampton, Southampton, UK; Huntercombe Hospital Maidenhead, Maidenhead, UK. 0000096844 00000 n Provided and run by: Active Young People Limited. We expect Active Care Group to work quickly and extremely closely with us on operational planning and this has to be done sensitively, keeping patient safety at the heart of any decisions and actions must be implemented these plans will be communicated to patients and their families as soon as possible.. A month before the report into Amber's care was published we discovered similar criticisms raisedover the care of another patient. HUNDREDS of people have demanded a mental health hospital to close down after a patient tragically passed away. 7 Langone Medical Center, Child Study Center, New York University, New York, NY, USA. The physical injuries, the trauma and pain and suffering, and they were children. We offer culinary schools to allow for the learning of new life whilst skills, that will with independent living in later life. Neve said that she doesn't blame the staff for what happened to her. Patients told us blood on the walls after episodes of head-banging wasn't cleaned up properly, which they found to be "triggering". 'They'd hold you down and you'd be crying screaming'. This service is regulated by Ofsted. ", Former worker Callum Smith told Sky News: "There were a lot of incidents that could have been avoided. It felt as though she had died, and there was this thing that looked like my daughter sitting across from me, but I had no relationship with her. Those who've agreed for their names and photos to be used form a striking collection of young faces who needed help. Amber was 15 when she went into the Maidenhead unit with serious mental health problems. Follow BBC South on Facebook, Twitter, or Instagram. We will publish a report when our review is complete. Though it is a private hospital, many of its young patients (aged 12-18 with severe or complex mental health conditions) come via NHS referrals. Danae says she was often injured during restraints, which "pretty much happened every day", and had her hair pulled out. The BBC is not responsible for the content of external sites. 0000011119 00000 n This experience made her eagerto give something back, so she trained as a mental health support worker. Despite warnings being sent to the health service at a rate of more than one a day since 2019 a total of 1,643 sexual incident reports no action was taken to stop vulnerable NHS patients being sent to the scandal-hit unit. 2023 BBC. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. Dr Sylvia Tang has been the CEO since June 2020 - a year and a half before the merger. Any other browser may experience partial or no support. I saw children with psychosis have outbursts and staff would just say: I wish shed keep quiet. They said self-harm was attention seeking. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, Investigation: Shocking figures reveal thousands of sexual incidents in the countrys 209 childrens mental health units since 2019. The Maidenhead unit is currently rated by inspectors from regulator the Care Quality Commission (CQC) as "requiring improvement", and the Stafford unit as "inadequate". Some young patients were given sleep drugs not licensed for under-18s. It is a 60 bed independent hospital. "Listening to the evidence around Mia's death and how she managed to take her own life within such a supposedly secure unit was disgusting," Tori said. I started struggling more with eating. I saw a child kneeing herself in the face. We have our own Ofsted registered school on site so our young people can continue with their studies while receiving treatment, as long as they are well enough to attend. The Fullers are among many who think it should be closed down, incredulous that neither the CQC nor NHS England has done more. In a statement to The Independent: Thames Valley Police, said: "Thames. Contact us Address Huntercombe Lane South Taplow Maidenhead Berkshire SL6 0PQ Get directions (opens in Google Maps) Phone 01628 667881 Online Visit Hospital website Send email to Hospital Find another hospital What patients say There are currently no reviews for The Huntercombe Hospital Maidenhead. The Huntercombe Group, now part of Active Care Group, ran the unit as well as other hospitals. It has 59 beds in total, providing eating disorder services, general CAMHS inpatient services, and psychiatric intensive care services. The following ratings are from our focussed inspections, Huntercombe Hospital - Maidenhead 0000295425 00000 n The hospital was required to make improvements but was shut down, with an inquest later finding it failed to carry out frequent observations in response to Mia's threats to take her life. Until moving to my current unit, I began to believe that the way they dealt with me and my mental illness was right and what I deserved. Mental health hospital placed in special measures, Serious crash near Heathrow shuts M25 - live updates, Council reveals exciting Windsor events for Coronation, In the Dock: Drug and drink drivers latest in court, Changes to popular Bracknell restaurant, pub conversion progress in plans submitted, Why time on your own can sometimes be good for you, Bracknell and Wokingham road closures during the coronation weekend, More than 20,000 Russians dead in Bakhmut, US says, Dua Lipa and Penlope Cruz arrive on the Met Gala red carpet, France May Day protests leave dozens of police injured. Active Care Group said there are currently no plans by the NHS to pause admissions or by itself close Ivetsey Bank hospital. Maidenhead, 0000007338 00000 n Many abuses have been committed, and continue to be committed, in MH in-patient units across the UK. You are all awesome people. I started hurting myself.". Months later, a tragic incident resulted in the death of a young girl on the ward. The hospital is 60 miles from the family home, near Southampton, but due to a lack of beds in Hampshire it was the nearest option. She believes this is due to the trauma of her experiences. Huntercombe Hospital Maidenhead, based in Huntercombe Lane South, Taplow, provides specialist child and adolescent mental health inpatient service, including psychiatric intensive care for young . Id describe some of the things I saw at Huntercombe as hell on earth, Steph says. This raises questions about the culture within these settings, that the figures are so high., Have you been affected by this story? 0000015017 00000 n Your feedback can help improve the quality of service, and can also help other patients. Part of the Daily Mail, The Mail on Sunday & Metro Media Group, PrettyLittleThing - Offers on women's clothing, Get inspired by the newest styles and offers, Click through for ASOS promo codes this Autumn, Spend less with Missguided's exclusive codes, Treat yourself to offers on make-up and accessories, Check out the latest Wayfair sale to save on furniture. As a 17 year old patient of the Maidenhead branch on the huntercombe group I have in the past few days gone through the trauma of the loss of a patient who was on my ward due to certain staff negligence, this negligence is enforced by management on a regular . What it looks like. 0000107816 00000 n After The Independent revealed accusations of patients being heavily restrained, force-fed and facing systemic abuse, the NHS stopped sending patients to the hospital. Amber is now supported by her parents and her sister Zahra at the family home. Day trips and other outings are always pre-planned and we like to travel in style with our own minibus allowing for safe travel. Archived services are ones which are no longer part of a provider's registration with CQC. No one's gonna get better in that environment. READ MORE:M4 road closures and diversions affecting Berkshire drivers this weekend, They said: A fullinvestigation into the circumstances leading up to this tragedy has been launched and we will cooperate with any other investigations. "There'd be two people - two grown adults laying across your leg, one on either arm and someone on your head holding your head in place, and that's five adults to one kid," she said. Mia's mother told us she never received an apology from The Huntercombe Group. I've got a 1 ot 1 each day, and all the staff are really nice and kind. The secret mine that hid the Nazis' stolen treasure. If you have a complaint about the editorial content which relates to NHS England paid The Huntercombe Group almost 190m in the years since 2015. 169 54 She was brutally restrained and was allowed to self-harm, including significant episodes of cutting. 6 Huntercombe Hospital Maidenhead, Maidenhead, UK. Apply to Huntercombe jobs now hiring in Maidenhead on Indeed.com, the worlds largest job site. In 2018, the CQC removed registration for The Huntercombe Norwich hospital following fears over patient safety. We will publish a report when our review is complete. The data lays bare for the first time the horrific scale of sexual incidents reported at Taplow Manor, though concerns have previously been raised in relation to Huntercombe hospitals, which are now run by Active Care Group and were formerly managed by the Huntercombe Group. Youngsters told inspectors they did not feel safe at the Maidenhead unit and felt it should be shut down. 0000003282 00000 n Girls would self-harm and there would be blood up the walls from where theyd hit their heads, she recalls. The private unit is now finally due to be closed after an investigation by The Independent revealed allegations of verbal and physical abuse, prompting the NHS to withdraw patients. Taplow Manor is due to be closed next month. Active Care Group has been providing complex care for over 30 years. Bonnie refused to tell her mother what had happened. Even one member of staff came forward to share her harrowing experience. Our goal is to care for people and help them lead rich, rewarding and meaningful lives, however that looks for them. She was desperate to get her out not an easy process, since Bonnie had been sectioned. Taplow Manor School is a registered Independent Special School. She said: "Overall, my stay was a traumatic, lonely and isolating year and a half. Huntercombe Group During unprecedented times like these, it is more important than ever that we show our appreciation to the people who continue to care for the young people in our services despite the ongoing pandemic. Looking at our testimonies as a whole, a pattern emerged of complaints about over-restraint and concerns of inadequate staffing. Active Care Group took over the Huntercombe Group Hospitals in 2021. They're the 'guilt-free' doughnuts with the same calories as a glass of milk - but are they any good? We spoke to the sister of another patient, who wants to remain anonymous, who was at the Maidenhead unit between October 2019 and April 2020. It comes after the Huntercombe Group closed its Watcombe Hall unit in Devon after a nurse was convicted of the grooming and sexual abuse of two patients. Despite significant improvements noted in the latest CQC inspection, Taplow Manor has received a disproportionate amount of media attention in recent years. Click here to view our latest report & rating. Julie says Bonnie saw the doctors in charge of the ward very seldom. The incident is being investigated by Thames Valley Police and the CQC. The catalogue of concerns and the criticism of Huntercombe is something which Tori Titheridge finds deeply disturbing. After a brief period at a facility in Torquay, she was sent back to Huntercombe, where she stayed for another nine months. You can find out more about archived services and how you can use the information on our page about, Caring for people whose rights are restricted under the Mental Health Act. I simply cannot thank everyone enough for being so kind. We will publish a report when our review is complete. "I saw the children whacking their heads. The Active Care Group says it is unable to comment on incidents that occurred before it took over The Huntercombe Group. Other patients make similarly disturbing claims. The hospital was rated inadequate by the CQC following its most recent inspection in December 2020. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Bonnie says: I got too scared to eat. It felt like very quickly, from admission, we lost our daughter. Her eyes were swollen shut, and she had a black eye. If there was as little as one mouthful left, the girl would have a nasogastric tube fitted (which went up the nasal passage, down the throat, and into the stomach) and would be given the equivalent of that same meal all over again. Staffing across the wards was inconsistent, with the same number of staff allocated to a 20-bed ward as a 10-bed ward. "Our sincere condolences go out to the young person's parents and all who have been affected. If you are in the US, you can call Rainn on 800-656-HOPE (4673), Join thought-provoking conversations, follow other Independent readers and see their replies. Kate takes Charlotte to watch Cinderella at the Royal Opera House ahead of her 8th A new Coronation do? Then, in November 2018, she was sectioned under the mental health act and sent to Kennet, the eating disorders ward at Huntercombe. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Police investigating sexual assault at scandal-hit childrens hospital as watchdog threatens closure, Scandal-hit childrens hospital sanctioned by watchdog after systemic abuse revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Government orders urgent review into safety of mental health patients in England, Ive been shoved, punched and spit on I believe Covid lockdowns are to blame, NHS slammed for sending children to hospital despite 1,600 sexual safety incidents, Thousands of sexual safety incidents at childrens hospitals not reported to watchdog, Scandal-hit hospital to close after investigation by The Independent. 17 February 2021, Download full inspection report for Huntercombe Hospital - Maidenhead - PDF - (opens in new window), Published One woman, who wishes to remain anonymous, claims she was abused and repeatedly raped as a child by a member of staff at a private CAMHS unit 20 years ago. It provides specialist mental health services for adolescents and young people from 12 to 25 years of age and is registered to treat young people who are detained under the Mental Health Act 1983. The return of heroin chic is a cynical betrayal of young A problem shared by mother-of-four and GP Clare Bailey: I'm Rest easy! Why not be the first? Sky News is also aware of a claim of rape by a former patient who alleges another patient attacked them at one of Huntercombe's units. In response to the complaints made in the more than 20 testimonies we have gathered from former patients or their families about the care received at Huntercombe units she said: Two months after the takeover a patient at the Maidenhead unit - now called Taplow Manor - died.
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